Even though we were not really happy that our transmission to stop working, the people at the AAMCO were nothing but nice and caring. We took our vehicle to a Firestone (Polaris Parkway) when our truck was not shifting correctly. Firestone checked it out and said it was the transmission. Said they can do the work, but would cost more than to just take it to a transmission shop. We were very grateful that they told us this.
I found this AAMCO and called them up on Thursday morning. The towing of the vehicle is included in any transmission work they do, so that prevented us from having to use our insurance roadside assistance. They said that within 2 hours of getting the vehicle they would call me back with the diagnosis.
I received call that day and in fact we needed to get our transmission rebuilt. When reviewing prices for transmissions on-line, the cost of our repairs fell right in line with the average cost to rebuilt a transmission. Also they had a $100 off coupon on the AAMCO website. The work comes with a 12monht/12,000 mile warranty. They do offer a 36 month/36,000 mile one and a lifetime warranty at an extra cost.
When we picked up the truck Monday evening (3 business days) we were happy to finally meet Manny who kept me updated along the way. For a job so large, they were able to get our truck back basically in 2 working days. The 1st day was mostly getting the vehicle there and diagnosing the problem. Manny even advised us to come back in 400 miles to have the vehicle checked out to make sure all seals and transmission was working properly.
Hopefully we will not need their services again anytime soon, but if we do, we will be back. I encourage anyone that needs to get transmission work done in the Columbus, OH area, to check them out.
Very friendly and knowledgeable staff. Quick service. Prices are very reasonable (many may even consider them cheap). Good quality work. Your vehicle is in the best hands with Manny and Jay. Definitely coming back!
Love this place. I have a 2005 Jeep Grand Cherokee, so I’m there often. I tend to be a bit dramatic and Jay and his techs are always patient, kind and honest. Just had a part fixed under warranty, didn’t cost me a dime and I was in and out on the same day. I recommend them to everyone I know who needs work done.
Jay has great customer service really makes u feel like he's dlad u came
Jay is truly a great business owner! He treats his workers well and everyone that walks in. John is great with customers and is an honest worker! They are both extremely patient and understanding. You would be doing yourself a disservice by going anywhere else. They keep it real!
This place is awesome!..By far outstanding service and great prices! Jay and his staff were very friendly and spoke with me and explained the process of repairing my 2013 Ford Escape like I was their friend and not a "customer". They were very busy but were able to get me in the same day and repair what another shop couldn't within 2 hours. I will definitely be coming back here for any future car repairs. Great job guys! I appreciated their honesty and wisdom!
Great work but longer than I wanted to wait.