Even though we were not really happy that our transmission to stop working, the people at the AAMCO were nothing but nice and caring. We took our vehicle to a Firestone (Polaris Parkway) when our truck was not shifting correctly. Firestone checked it out and said it was the transmission. Said they can do the work, but would cost more than to just take it to a transmission shop. We were very grateful that they told us this.
I found this AAMCO and called them up on Thursday morning. The towing of the vehicle is included in any transmission work they do, so that prevented us from having to use our insurance roadside assistance. They said that within 2 hours of getting the vehicle they would call me back with the diagnosis.
I received call that day and in fact we needed to get our transmission rebuilt. When reviewing prices for transmissions on-line, the cost of our repairs fell right in line with the average cost to rebuilt a transmission. Also they had a $100 off coupon on the AAMCO website. The work comes with a 12monht/12,000 mile warranty. They do offer a 36 month/36,000 mile one and a lifetime warranty at an extra cost.
When we picked up the truck Monday evening (3 business days) we were happy to finally meet Manny who kept me updated along the way. For a job so large, they were able to get our truck back basically in 2 working days. The 1st day was mostly getting the vehicle there and diagnosing the problem. Manny even advised us to come back in 400 miles to have the vehicle checked out to make sure all seals and transmission was working properly.
Hopefully we will not need their services again anytime soon, but if we do, we will be back. I encourage anyone that needs to get transmission work done in the Columbus, OH area, to check them out.
Very friendly and knowledgeable staff. Quick service. Prices are very reasonable (many may even consider them cheap). Good quality work. Your vehicle is in the best hands with Manny and Jay. Definitely coming back!
I appreciate a place that will answer questions and not "suggest"work that's not actually needed... Thank you for great service.
Had an issue with my rear differential on my Ford Explorer, Jay assessed the problem fast, & the turn around from being towed there & getting it repaired & back to me within few days was amazing. Considering he had a few mechanics out, as well as Christmas on the horizon gotta say very professional. I will most definitely be recommending & using this Garage from now on. Thanks Jay!!!
Brought in a 2006 Zephyr, a discontinued model with several transmission issues. (Honestly don't even know why I'm still driving it). Talked to Jay who was very outgoing and professional and got a fair estimate. Although no services were actually performed, I fully appreciated the patience shown by the team and their willingness to help me out despite it being a busy day.
This place was so far the best experience I had with a mechanic. My heat stopped working and my steering wheel was like doing arms workout week lol Jay was amazing and very easy to talk to and explained what was wrong with my car. Now my steering is smooth and I have a heat before winter. Thank you!!!!