Even though we were not really happy that our transmission to stop working, the people at the AAMCO were nothing but nice and caring. We took our vehicle to a Firestone (Polaris Parkway) when our truck was not shifting correctly. Firestone checked it out and said it was the transmission. Said they can do the work, but would cost more than to just take it to a transmission shop. We were very grateful that they told us this.
I found this AAMCO and called them up on Thursday morning. The towing of the vehicle is included in any transmission work they do, so that prevented us from having to use our insurance roadside assistance. They said that within 2 hours of getting the vehicle they would call me back with the diagnosis.
I received call that day and in fact we needed to get our transmission rebuilt. When reviewing prices for transmissions on-line, the cost of our repairs fell right in line with the average cost to rebuilt a transmission. Also they had a $100 off coupon on the AAMCO website. The work comes with a 12monht/12,000 mile warranty. They do offer a 36 month/36,000 mile one and a lifetime warranty at an extra cost.
When we picked up the truck Monday evening (3 business days) we were happy to finally meet Manny who kept me updated along the way. For a job so large, they were able to get our truck back basically in 2 working days. The 1st day was mostly getting the vehicle there and diagnosing the problem. Manny even advised us to come back in 400 miles to have the vehicle checked out to make sure all seals and transmission was working properly.
Hopefully we will not need their services again anytime soon, but if we do, we will be back. I encourage anyone that needs to get transmission work done in the Columbus, OH area, to check them out.
Very friendly and knowledgeable staff. Quick service. Prices are very reasonable (many may even consider them cheap). Good quality work. Your vehicle is in the best hands with Manny and Jay. Definitely coming back!
Took my car in for a major job. Flywheel replacement, new alternator, starter. I don't think I could have had a better experience with everyone involved at the shop! Jay walked me through the process and notified me of a couple other issues that needed taken care of, which was not surprising because of the length of time the car sat. I definitely found me a permanent repair shop! And folks, they don't just do transmission work! Full service repair shop! Great job guys! 👍
Had to get my transmission replaced. They did a good job and Jay displayed great Customer Service.
J is a true professional. His staff is also stellar. It’s hard to find a reputable automotive establishment. But you’ll find one here. I’ll be back to him for all my Automotive needs and I would recommend him to anyone.
Very gental service with profession skill. Helped me three times and really enjoyed experience.
JAY, LOGAN, AND THE OTHER STAFF WAS VERY HELPFUL IN PUTTING A NEW TRANSMISSION IN MY 2006 DODGE CHARGER. JAY TAKES HIS JOB SERIOUS, AND PAYS GREAT ATTENTION TO DETAILS. I TOOK MY CAR BACK FOR A SMALL ISSUE THAT WAS OVERLOOKED, JAY MADE SURE MY CAR WAS RUNNING PROPERLY BEFORE I LEFT HIS PLACE OF BUSINESS. I CAN GO ON, AND ON ABOUT THE CUSTOMER SERVICE HERE, ESPECIALLY JAYS BUT THIS PLACE AND THIS MAN IS AWESOME. HE DOESN'T TRY TO GET OVER ON PEOPLE, HE ISN'T ALL ABOUT THE MONEY AND HE TRY HIS HARDEST TO MAKE SURE YOU HAPPY. THANK YOU JAY FOR YOUR FRIENDSHIP, AND GREAT BUSINESS. -JOSH