Even though we were not really happy that our transmission to stop working, the people at the AAMCO were nothing but nice and caring. We took our vehicle to a Firestone (Polaris Parkway) when our truck was not shifting correctly. Firestone checked it out and said it was the transmission. Said they can do the work, but would cost more than to just take it to a transmission shop. We were very grateful that they told us this.
I found this AAMCO and called them up on Thursday morning. The towing of the vehicle is included in any transmission work they do, so that prevented us from having to use our insurance roadside assistance. They said that within 2 hours of getting the vehicle they would call me back with the diagnosis.
I received call that day and in fact we needed to get our transmission rebuilt. When reviewing prices for transmissions on-line, the cost of our repairs fell right in line with the average cost to rebuilt a transmission. Also they had a $100 off coupon on the AAMCO website. The work comes with a 12monht/12,000 mile warranty. They do offer a 36 month/36,000 mile one and a lifetime warranty at an extra cost.
When we picked up the truck Monday evening (3 business days) we were happy to finally meet Manny who kept me updated along the way. For a job so large, they were able to get our truck back basically in 2 working days. The 1st day was mostly getting the vehicle there and diagnosing the problem. Manny even advised us to come back in 400 miles to have the vehicle checked out to make sure all seals and transmission was working properly.
Hopefully we will not need their services again anytime soon, but if we do, we will be back. I encourage anyone that needs to get transmission work done in the Columbus, OH area, to check them out.
Very friendly and knowledgeable staff. Quick service. Prices are very reasonable (many may even consider them cheap). Good quality work. Your vehicle is in the best hands with Manny and Jay. Definitely coming back!
I can't believe that this place is the best place I ever seen They did for me the best service
Fantastic service:-) friendly, affordable and top quality repair work. Thank you
Great guys. Very knowledge, and treated me right
I've been taking my vehicles to AAMCO for over three years, I've always been satisfied.
Very nice shop great services and nice location
Brought a car in to get inspected and was treated great. Everything was thoroughly inspected. Felt really cared for and appreciated. Awesome service:-)
Very good work and I love Aamco very nice people
I have had four occasions to have several of of my vehicles repaired at this AAMCO facility. I have always received courtious service and fair pricing.
Exelant service very professional
Great customer service and reasonable pricing, I'll definitely be returning to AAMCO.
Love this place. I have a 2005 Jeep Grand Cherokee, so I’m there often. I tend to be a bit dramatic and Jay and his techs are always patient, kind and honest. Just had a part fixed under warranty, didn’t cost me a dime and I was in and out on the same day. I recommend them to everyone I know who needs work done.
Jay is truly a great business owner! He treats his workers well and everyone that walks in. John is great with customers and is an honest worker! They are both extremely patient and understanding. You would be doing yourself a disservice by going anywhere else. They keep it real!
This place is awesome!..By far outstanding service and great prices! Jay and his staff were very friendly and spoke with me and explained the process of repairing my 2013 Ford Escape like I was their friend and not a "customer". They were very busy but were able to get me in the same day and repair what another shop couldn't within 2 hours. I will definitely be coming back here for any future car repairs. Great job guys! I appreciated their honesty and wisdom!
I needed a new clutch and they had it done by the next day. My engine light came on and I went back to see if it was anything they had done. They were very respectful and patient. They used their computer to see what the code was and apparently my knock sensor had broken during the process. They immediately looked for a part of their own and replaced it at no extra charge all while being very courteous and respectful. I even hit it off with one of their techs. Great experience! Awesome warranty!
So I'm here to tell everyone one last time before I move out west about the wonderful people who run Aamco on Cleveland Avenue. Never in my 45 years have a encountered a buisness let alone a car repair shop that serves the customer first before the money. Jay and John will and always do take more pride and care of you and your vehicle because one they ultimately love their profession and two the genuinely care about the safety and protection of your car knowing it is the way you get yourself your family and your life done with. I know it's hard when our vehicles break down but I'm going to say this..it is truly a pleasure going to see them knowing they will take care of my car and fix it right the first time and make sure they give you the best price possible. So they fixed me up and made sure my car was in perfect condition for my drive to California next month.. I'm very sad that I have to leave behind these men because finding a buisness that is actually here to help the customer and not their bank account is truly hard in this world but that is what these men do..They are truly the diamond in the rough in the automotive repair industry and I will miss them dearly..Thank you all for all of your kindness and care you have shown me and to all of my vehicles 😊🙏