Even though we were not really happy that our transmission to stop working, the people at the AAMCO were nothing but nice and caring. We took our vehicle to a Firestone (Polaris Parkway) when our truck was not shifting correctly. Firestone checked it out and said it was the transmission. Said they can do the work, but would cost more than to just take it to a transmission shop. We were very grateful that they told us this.
I found this AAMCO and called them up on Thursday morning. The towing of the vehicle is included in any transmission work they do, so that prevented us from having to use our insurance roadside assistance. They said that within 2 hours of getting the vehicle they would call me back with the diagnosis.
I received call that day and in fact we needed to get our transmission rebuilt. When reviewing prices for transmissions on-line, the cost of our repairs fell right in line with the average cost to rebuilt a transmission. Also they had a $100 off coupon on the AAMCO website. The work comes with a 12monht/12,000 mile warranty. They do offer a 36 month/36,000 mile one and a lifetime warranty at an extra cost.
When we picked up the truck Monday evening (3 business days) we were happy to finally meet Manny who kept me updated along the way. For a job so large, they were able to get our truck back basically in 2 working days. The 1st day was mostly getting the vehicle there and diagnosing the problem. Manny even advised us to come back in 400 miles to have the vehicle checked out to make sure all seals and transmission was working properly.
Hopefully we will not need their services again anytime soon, but if we do, we will be back. I encourage anyone that needs to get transmission work done in the Columbus, OH area, to check them out.
Very friendly and knowledgeable staff. Quick service. Prices are very reasonable (many may even consider them cheap). Good quality work. Your vehicle is in the best hands with Manny and Jay. Definitely coming back!
First off, this is a long overdue review for the quality work and the solid people of AAMCO Transmissions & Total Car Care. Jay and his team simple take care of you... or in this case they took care of my 19 year old son (Preston) and his car. Being a kid with his own very lean budget, Jay was incredibly gracious to stand behind his parts and labor in regards to my son's brakes and calipers as well as the transmission work done earlier. It is not easy to find a mechanic you can trust, but you can trust Jay. Thank you for taking care of my boy and keeping him safe on the road!
If you need transmission work Jay and his team of pros is the only place to go. They serviced and rebuilt transmissions on our BMW and Toyota and stood behind their work. Bravo guys.
Brakes were recently changed but was hearing a scraping noise from front passenger side. Was referred to Jay at AAMCO by a friend. Scheduled a same day appointment, had car looked at, replaced the plate and was out the door. Definitely recommend them and will take car in for future services. Thank you Jay and Jake for your friendly service!
JAY, LOGAN, AND THE OTHER STAFF WAS VERY HELPFUL IN PUTTING A NEW TRANSMISSION IN MY 2006 DODGE CHARGER. JAY TAKES HIS JOB SERIOUS, AND PAYS GREAT ATTENTION TO DETAILS. I TOOK MY CAR BACK FOR A SMALL ISSUE THAT WAS OVERLOOKED, JAY MADE SURE MY CAR WAS RUNNING PROPERLY BEFORE I LEFT HIS PLACE OF BUSINESS. I CAN GO ON, AND ON ABOUT THE CUSTOMER SERVICE HERE, ESPECIALLY JAYS BUT THIS PLACE AND THIS MAN IS AWESOME. HE DOESN'T TRY TO GET OVER ON PEOPLE, HE ISN'T ALL ABOUT THE MONEY AND HE TRY HIS HARDEST TO MAKE SURE YOU HAPPY. THANK YOU JAY FOR YOUR FRIENDSHIP, AND GREAT BUSINESS. -JOSH
J is a true professional. His staff is also stellar. It’s hard to find a reputable automotive establishment. But you’ll find one here. I’ll be back to him for all my Automotive needs and I would recommend him to anyone.